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SOLGES ENERGY GROUP PRIVACY AND COOKIES POLICY

PRIVACY POLICY

SOLGES ENERGY GROUP protects its users’ privacy by complying with the relevant regulations and ensures that the collection and processing of your data comply with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

Legal basis for processing

SOLGES ENERGY GROUP   may collect personal data on the basis of:

  • The performance of our contractual relationship

The collection of personal data from our customers and users is necessary in order to fulfil the terms of the contract (e.g. a subscription, signing up for a free or paid online service, etc.) and to ensure the provision of the service subscribed to or the product purchased by the individual concerned. The processing carried out is related to the performance of the contract.

  • Our legitimate interest in ensuring you receive the best possible service

In certain circumstances, the very nature of the service provided by SOLGES ENERGY GROUP   involves the collection of personal data from its customers and users and the transfer of this information to designated third parties (in particular, matchmaking services).

  • Obtaining the consent of the data subject

SOLGES ENERGY GROUP has taken the necessary steps to ensure that:

- Obtaining clear and explicit consent when collecting and processing all personal data

- A statement in the forms setting out the purpose of each processing operation involving the data collected

- The display of information notices in accordance with the requirements of the regulations in force

This consent may be withdrawn at any time and with ease; you can withdraw your consent or unsubscribe directly on the websites of SOLGES ENERGY GROUP and in every email sent, or alternatively on request to the relevant departments or to our Data Protection Officer (contact[at]groupe-solges.com).

In business-to-business communications, the prior consent of the person concerned is not required for commercial communications sent to their work email address, provided that such communications relate to the person’s profession. Nor is prior consent required for any marketing communications sent in relation to services or products similar to those which a person has already purchased from the same organisation.

  • The legal obligation making processing mandatory

The regulatory framework governing a business activity may make certain data processing and transfers mandatory (in particular, the invoicing of goods or services)

Purposes of data processing

SOLGES ENERGY GROUP may use your personal data for the following purposes:

  • To deliver the products and services on offer (sending out newsletters, organising events, matchmaking services)
  • To comply with legal obligations and fulfil the obligations incumbent upon it under any contract with the data subject (invoicing, access to an event)
  • To monitor, assess, analyse and improve the quality of our products, services and websites
  • Managing customer relations (customer satisfaction surveys, order management, subscriptions and services)
  • To provide information on products and offers from SOLGES ENERGY GROUP or by its partners and advertisers in connection with the role and/or in relation to an identified interest regarding the data subject’s activities or those of the organisation to which they belong (marketing campaigns, new products, etc.)
  • The management of the exercise of rights in accordance with data protection rules

SOLGES ENERGY GROUP ensures that the data is accessible only to authorised internal or external recipients.

Data collected

SOLGES ENERGY GROUP does not collect any so-called «sensitive» personal data.

Only the data that is strictly necessary Data collected in pursuit of these objectives are processed for specific, explicit and legitimate purposes.

Whether the personal data requested is mandatory or optional, and any consequences for you should you fail to provide it, are specified at the time of collection.

SOLGES ENERGY GROUP is likely to collect the following data in particular:

  • Your contact details (surname, first name, job title, address, telephone number, email address)
  • Your login and browsing data (IT equipment, IP addresses, activity logs, location data)
  • Information relating to your career history (work experience, professional training, projects or achievements, awards, etc.)
  • Information collected via cookies (see our cookie policy)
  • Data on the performance of our products and services, and information on how you use them.

Data retention period

Data is retained for a period determined by the purpose of each processing operation:

  • Customer data is retained for 5 years from the end of the business relationship
  • Data relating to newsletter subscriptions, website usage and browsing activity is retained for a period of 10 years
  • Mandatory documents are retained for the statutory period laid down by current legislation
  • Cookie data is retained for a maximum of 13 months

Users’ rights

The procedures for exercising individuals’ rights are set out in SOLGES ENERGY GROUP in accordance with current European regulations:

  • The right to information, that is to say, the right to be kept informed whenever one’s data is collected, even if it has been obtained from a third party
  • The right of access, which stipulates that a person has the right to obtain confirmation as to the status of their data
  • The right to rectification, which allows you to request that your data be supplemented or corrected
  • The right to object, which involves being able to refuse the processing of personal data at any time, or to object to the use of one’s data
  • The right to be notified of a personal data breach. This right requires the data controller to notify any person whose data has been compromised
  • The right to restriction of processing allows a natural person to request that the processing of their data be restricted
  • The right to be forgotten gives every individual the right to have all data relating to them deleted by an organisation

SOLGES ENERGY GROUP offers the option to exercise these rights directly on its websites or to have them activated by the data subject upon simple request to its services (online contact details) or to the Data Protection Officer (contact[at]groupe-solges.com).

SOLGES ENERGY GROUP undertakes to process these requests and provide the information as soon as possible. In any event, all requests will be processed within a maximum of one month from receipt of the request.

These requests and the responses to them are made electronically.

Safety

SOLGES ENERGY GROUP has put in place appropriate security, organisational and technical measures to safeguard the integrity and confidentiality of data and, in particular, to prevent it from being distorted or damaged, or from being accessed by unauthorised third parties.

Developments in this policy

SOLGES ENERGY GROUP reserves the right to amend this privacy policy at any time, in particular to reflect changes in the law, regulations and technology.

Any changes will be published on this page, which you can check regularly to keep up to date with any updates or amendments to our terms and conditions.

Contact us – DPO contact details

SOLGES ENERGY GROUP offers you the option to exercise your rights directly on its websites or to have them activated by the data subject upon simple request to its services (online contact details) or to the Data Protection Officer (contact[at]solges-energy.com).

You can also contact us for any further information.

COOKIE POLICY

When viewing websites, email newsletters or other online content published by SOLGES ENERGY GROUP , «cookies» are stored on your device – such as your computer, mobile phone or tablet – by SOLGES ENERGY GROUP and/or any partners it may have.

Here you will find information on the purposes for which «cookies» are stored and the options available to you to allow or block their storage.

Information on the types of cookies

Our website is designed to cater to the needs and expectations of each visitor. It is for this purpose that we use «cookies»:

  • Functional cookies

They are necessary for browsing the websites and for accessing the various products and services. These cookies are used to personalise your browsing experience, save your preferences and thereby improve your browsing and reading experience.

  • Analytics/performance cookies

These cookies enable us to monitor the usage and performance of our websites and to improve how they work

  • Targeting cookies

These cookies record your visit to the website, the pages you have visited and the links you have clicked on

  • «Social media» cookies»

They enable you to share content from our websites with others or to let those others know that you have viewed or have an opinion on content from one of our websites. This is particularly the case with the «Share» and «Like» buttons from social media platforms such as Facebook and Twitter

With a maximum validity period of 13 months, the «cookies» issued via SOLGES ENERGY GROUP are stored in the «cookie» file directory of the browser used on the device. The information stored in the «cookie» files issued by SOLGES ENERGY GROUP are anonymised and can only be understood in the context of the operations SOLGES ENERGY GROUP .

Changing or blocking cookies

If you wish, there are several options available to you for managing the complete or partial filtering of «cookies» stored on your device on behalf of SOLGES ENERGY GROUP . However, please note that blocking «cookies» may affect your ability to access certain parts of our services and publications that require the reading of stored «cookies».

You can express and change your preferences regarding «cookies» at any time by adjusting the settings in your browser and/or your main email client.

The settings for each browser are different. These are described in your browser’s help menu, which will explain how to change your preferences: